LIMITED LIFETIME PERFORMANCE WARRANTY
Oxygenics shower heads are lifetime warranted never to clog or fail, and to operate properly. In the event of clogging or failure ETL will, at its election, repair, replace or make appropriate adjustment where ETL inspection discloses any defects occurring in normal usage. Defects or damage caused by use of other than genuine ETL parts are not covered by this warranty.
This warranty does not cover loss or damage of any kind resulting directly or indirectly from alteration, misuse or abuse of the product, or from its installation or removal (including scratching). ETL's liability under this warranty shall not in any case exceed the contract price for the product. ETL reserves the right to make changes and improvements in its products without incurring any obligation to similarly alter products previously purchased. WARRANTY SHALL NOT EXTEND TO INCIDENTAL OR CONSEQUENTIAL DAMAGES INCURRED AS A CONSEQUENCE TO ANY DEFECTS COVERED BY THIS WARRANTY, nor shall it apply to normal wear and tear, or when misuse, negligence, or accident is evident. This warranty is in lieu of all other warranties, express or implied. No one is authorized to assume any other liability for ETL in connection with this product. This warranty gives you specific rights. You may have other rights under state law. Warranty is valid only within the U.S.
SUBMITTING A WARRANTY CLAIM
To obtain warranty service first contact ETL by writing to the address above or by calling 775-420-5600 within the USA. Proof of purchase from the original consumer (original sales receipt required, copies will not be accepted) must accompany all warranty claims. Please do NOT return your product without first contacting ETL to obtain a Return Authorization Number and further instruction (*shipping and handling fees will apply). Any product returned without first contacting ETL will not be accepted or returned. A Return Authorization Number is required for all warranty claims and must be obtained PRIOR to submission.
ONLINE AUCTION PURCHASES
Products sold through online auctions may not be eligible for rebates or other special offers from ETL. Online auction confirmations are not accepted for warranty verification. To obtain warranty service, an original or copy of the sales receipt from the original retailer is required. ETL will not replace missing components from any package purchased through an online auction.